Error -12010 means the computer you were connected to disappeared. It may have crashed, been turned off, or lost its internet connection.
Check the host and reconnect
- Confirm the host computer is powered on.
- Confirm Parsec is still running on the host.
- Wait for the host's internet connection to be stable, then try connecting again.
- If it disconnects again, check the Parsec console on the host. In the Parsec app, click Help, then Console, and look for other errors recorded at the time of the drop. These usually identify the underlying cause.
If the host keeps losing its internet connection
A brief interruption can cause the host to reconnect on a different local IP address, which ends the session. If this happens repeatedly, your ISP may be limiting traffic from your IP address. Error -6101 and Error -6013 cover network level blocking in more detail.
If the connection dropped on your end rather than the host's, see Error -12007. For other codes, see Common Issues.