Error Codes - 13009 (Unsupported Resolution On Host Computer)

This error means that the host's computer (the computer that is being connected to) has a resolution higher than Parsec supports (3840x2160). Lower the host's resolution in Windows' display settings to host.



Microsoft RDP issues

This can also be caused if Microsoft RDP is connected simultaneously. Please disconnect from Parsec and RDP, then reconnect via Parsec.